Transforming business operations through innovative Zoho solutions. Over 7 years of expertise in CRM implementation, custom application development, and digital transformation across diverse industries.
Official Zoho Creator Certified Developer (ZCCA1347) with demonstrated expertise in custom application development and advanced platform capabilities.
Comprehensive mastery of the complete Zoho One ecosystem, including CRM, Creator, Books, Analytics, and 10+ additional applications.
Advanced proficiency in REST API integrations, custom Deluge scripting, and seamless connectivity between Zoho and third-party platforms.
Proven track record in delivering enterprise-level, scalable CRM solutions that grow with business needs and adapt to changing requirements.
Currently serving as a Zoho Consultant at Oasis Technosoft Pvt. Ltd., a unit of the Al Shirawi Group...
Delivering hands-on support in Dubai for various Al Shirawi Group units, ensuring direct engagement and immediate problem resolution.
Conducting comprehensive requirement-gathering sessions and translating business needs into detailed solution documents.
Developing deep insights into unique business processes across group units, ensuring tailored solution design.
Designing and documenting sophisticated workflow solutions precisely aligned with client operational requirements.
Successfully deploying Zoho CRM, Creator, Analytics, Books, and additional products to streamline operations.
Coordinating with stakeholders to manage expectations, delivery timelines and ensure quality outcomes.
Led the design of scalable solution architectures for enterprise-level applications, developed documentation, and facilitated training sessions. Migrated legacy systems to modern platforms and supported pre-sales activities.
Managed end-to-end implementation of Zoho solutions for diverse clients. Customized product suites, implemented automation and reporting, and built integrations.
Implemented Zoho solutions across GlobalSync and sister companies, designed REST API integrations and blueprint workflows.
Implemented customized Zoho CRM solutions across Insurance, Mortgage, Dental and other industries, building lead integrations and workflow automation.
Built CRM workflows, supported deployments and tested integrations; created foundation for advanced system integrations.
Launched my Zoho consulting career by implementing Zoho CRM to replace legacy systems, significantly improving customer relationship management capabilities and operational efficiency.
Parent portal, document uploads, Zoho Bookings scheduling, automated offer letters with Zoho Sign, ISAMS integration via REST API.
Custom manufacturing application streamlining production processes with Blueprint enforced workflows and real-time dashboards.
End-to-end manufacturing operations application with delivery & installation modules.
Integrated financial and inventory management using Zoho Books, Inventory and Expenses for multi-location stock management.
Implemented comprehensive Zoho CRM solution managing patient medical certificate requests with custom forms for data capture, consultation workflows with in-house doctors, integrated Razorpay and Paytm payment gateways, automated certificate generation using Zoho Writer templates, 10-minute auto-delivery post-payment, automatic refund processing via Payment Gateway APIs for cancellations, and advanced monitoring dashboards.
Dual-platform solution using Zoho CRM for consultations and Creator for surgical treatment enrollment tracking. Features include inventory pre-requisition and post-treatment adjustment, admission and medical test reminders, automated WhatsApp and email delivery of prescriptions and discharge summaries, plus comprehensive reporting and advanced dashboard analytics.
Complete hospitality management application built on Zoho Creator with room reservation workflows, check-in/check-out operations, room KOT (Kitchen Order Ticket) forms, automated invoicing features, and seamless backend integration with Zoho CRM and Zoho Books for unified business operations and financial management.
Custom Zoho Creator application calculating advisor bonuses with product-wise payout calculator pages, synchronized advisor data from Zoho CRM for real-time updates, and advanced reporting dashboards providing comprehensive visibility into bonus calculations, distributions, and performance metrics across the advisor network.
Throughout my career, I have delivered specialized Zoho One implementations tailored to unique industry requirements.
Full Zoho ONE implementation including CRM, Campaigns, SalesIQ and Creator.
Comprehensive Zoho ONE solution with round-robin lead distribution and portals for brokers.
Combined CRM, SalesIQ and Bookings for immigration consultancy operations.
Integrated Zoho solution for publishing operations and social scheduling via Zoho Social.